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Hi darkage...to answer your questions...no...I didn't turn off the firewall. That is never a good idea!  That is for security and protection for our computers!!  Anyway, I got the vp recently but had the Ojo for about a year.  I'll see if Ojo and vp are working later today.  I will hopefully get a call to try it out.  If they still aren't working properly, I will use your advice and see if a tech can come out to the house... thanks! :P