McDonald's shoots down fears it is planning to replace cashiers with kiosks

[The Joker]

McDonald's is rolling out self-service kiosks in restaurants across the US that allow customers to order and pay for their food without ever having to interact with a human.
The touch-screen technology is meant to speed up the ordering process and give people more control over customizing their food, while reducing opportunities for human error, according to the company.

Some people suspect that the technology is also meant to eventually replace staff as McDonald's franchisees start to worry about rising labor costs.

Bennigan's CEO Paul Mangiamele said in a recent interview that McDonald's kiosks — as well as self-service technologies at other chains like Panera and TGI Fridays — are a direct response to rising labor costs and calls for a higher minimum wage.

"Many, many concepts ... are going to kiosks because we have to address, somehow, the rising costs of operating in our businesses," Mangiamele told Fox Business.

The fast-food chain denies that. McDonald's spokeswoman Lisa McComb says cashiers will still be taking orders.

http://finance.yahoo.com/news/mcdonalds-shoots-down-fears-planning-202513285.html

I support this. It helps the deaf.

 

[hoichi]

Only a matter of time....

 

[rockin'robin]

Yep...Easy Peasy....Read a rebuttal to those rioting McD's workers from an EMT...who himself made $15/hr. ....still those rioters want "fries with that"....Ridiculous!

 

[hoichi]

Yep...Easy Peasy....Read a rebuttal to those rioting McD's workers from an EMT...who himself made $15/hr. ....still those rioters want "fries with that"....Ridiculous!

(Scratches head)
What did i miss..........?

 

[Bottesini]

It still cuts down the need for workers. Walmart has been doing it for some time.

A single person handles about six of the self checkouts.

 

[Foxrac]

Unemployment rate is going higher.

That's sad for our society.