I have had people hang up on me when I use the relay. I just keep calling them back for hours until I get someone to stay on the line. One time, I kept calling a Chinese restaurant over and over and over again and the woman yelled at the relay operator and I said something about a lawsuit cuz I am recording these calls. Hey, by calling them again and again, you are hogging their phone lines keeeping other customers away causing them to lose some business. After I tell them what they did wrong, they better not do it again cuz I will have several of my friends call and hog their lines. Yep, I am mean but I am sick of people treating me with disrespect just because I use the relay or VRS.