This is really outrageous and quite disappointing that there are such minds bent with a criminal intent by taking such service available in a wrong way, manipulating the service system with utterly disregards and disrespect!!
Understanding fully the scope of confidentiality laws, etc...one thing does come to mind is when a suspected criminal is harboring illegal activity, oftentimes, a court-order to allow law authorities to 'tap' a phone for credible evidence and acknowledgement of such illegal activities IS taking place. Therefore, if RO's cannot so as much speak or show one shred of evidence in light of what may be taking place illegally, then it may take an outsider to approach the police or proper authorities with information of such illegal abuse and manipulation of a service whereas the authorities can obtain legal access to 'tap' via Relay Services to be able to investigate further....I'm aware that there could be much debate and could very well be controversial regarding and stipulating any drastic measures to 'tap' the phone line(s)...Yet, it's an idea that has come to my attention and could be one sort of 'step' to quash this outrageous manipulation of a service intended solely for deaf/hoh users!!
