Interested in doing a quick survey for research for app development?

angelaryann

angelaryann

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I'm a senior attending a university in Ohio for graphic design.
I am currently taking a 4D Interactivity class. We're doing a project to build an app for either iPhone or Android (design only, we won't actually be coding it). I am doing research solely among hearing impaired individuals in order to understand your wants and needs for an app that translates voice to text. I understand there is texting already, but you can't really avoid phone calls with, for example, businesses, doctors, people that don't have cell phones, etc. This app is intended to translate the opposing end of a phone call, or voicemail, to text so the conversation becomes easier to understand.
The survey is a quick few questions and your input is greatly appreciated! Thank you in advance. :)

https://www.surveymonkey.com/s/7RJS5RK

If the link doesn't work for whatever reason, please let me know!

Edit: Updated link.
 
There is already the CapTel. You can do it either by phone (landline) or by computer or by smartphone. This is not a new feature for us.
 
Hi!

I am an interaction designer and unfortunately I would say that no design would solve the issue today. The automatic voice to text translation is simply too poor. See the following article:

http://ahearingloss.com/2015/03/07/just-another-day-of-advocating-for-quality-captions/

I have been waiting for a service that can provide proper captions, or translation of phone calls, but the only way to get good text is manual translation.

That said, here are some personal requirements:

1) The app should be able to translate/caption in English, Swedish, and Polish. (Those are the languages I might get phone calls in.)
2) the app should caption any video I watch on the phone. (I am really upset news papers/providers often put up uncaptioned video!)
3) grammar and punctuation should be corrected so that the text is easier to read. (Again, this has to be done manually today.
4) Since the person calling me might not know that I am HOH, it would be great if the app could provide correct nuances, so that I do not misunderstand a serious comment as joking or mistake joking for irony.

Good luck with the assignment. :)
 
AlleyCat said:
There is already the CapTel. You can do it either by phone (landline) or by computer or by smartphone. This is not a new feature for us.
Click to expand...


I understand this is not a new feature, but with technology on the rise more and more, voice to text technology is becoming better (as far as I understand, that is what my professor told me and why he suggested I move forward with this project). This isn't something that will actually be developed, merely just designed. So I'm just looking for feedback on what you would like to see in an app like this. If you click the survey link, one of the questions relates to the likes/dislikes of previously created technologies/apps.

Have you used CapTel? Was there anything that really stood out as a plus or negative?

Thanks in advance if you respond. If I'm being too forward, I am sorry. Just trying to collect information to better my project.
 
Swedeafa said:
Hi!

I am an interaction designer and unfortunately I would say that no design would solve the issue today. The automatic voice to text translation is simply too poor. See the following article:

http://ahearingloss.com/2015/03/07/just-another-day-of-advocating-for-quality-captions/

I have been waiting for a service that can provide proper captions, or translation of phone calls, but the only way to get good text is manual translation.

That said, here are some personal requirements:

1) The app should be able to translate/caption in English, Swedish, and Polish. (Those are the languages I might get phone calls in.)
2) the app should caption any video I watch on the phone. (I am really upset news papers/providers often put up uncaptioned video!)
3) grammar and punctuation should be corrected so that the text is easier to read. (Again, this has to be done manually today.
4) Since the person calling me might not know that I am HOH, it would be great if the app could provide correct nuances, so that I do not misunderstand a serious comment as joking or mistake joking for irony.

Good luck with the assignment. :)
Click to expand...


Thanks for the article!
I didn't think of being able to translate video audio to text. I will add that to my list. Are we talking just YouTube video? Or any type of video you're able to view on a phone? I feel it would be hard to be able to find software, hypothetically, to match all video players. Though covering the main ones probably wouldn't be too hard.
Sadly, I don't think that providing correct nuances will ever be truly possible. That's a tough one. :(

Thanks again!
 
angelaryann said:
Thanks for the article!
I didn't think of being able to translate video audio to text. I will add that to my list. Are we talking just YouTube video? Or any type of video you're able to view on a phone? I feel it would be hard to be able to find software, hypothetically, to match all video players. Though covering the main ones probably wouldn't be too hard.
Sadly, I don't think that providing correct nuances will ever be truly possible. That's a tough one. :(

Thanks again!
Click to expand...

All phones have a built in video player that also can show captions. Th app should therefore has a setting that turns on captions, and then any phone call made on the phone or any video viewed on the phone should be captioned. This is however likely not possible from a technical perspective, since an app is not allowed to access phone functions.

Facebook has a feature that when you open a webpage in Facebook, then there is an option to open the webpage in Safari. Perhaps there should be a similar link from web browsers. When seeing a video on the web, the web browser should have an option for opening the video in your app. And when watching the video in your app it would be captioned.

I know developers and researchers believe voice recognition is improving rapidly, but as a user I am really skeptical. Voice recognition will likely never handle unusual abbreviations and terms, foreign names, or odd dialects well. The persons talking will have to adjust their speach and speak clearly for a good result.
 
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