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I was at Whole Foods last week at checkout and a old man grabbed my arm. He was so mad. His face was red and he was shaking. I didn't have my HAs in and I couldn't understand him 100%. I saw him earlier walking with the cart. We didn't hit, but I had to walk fast or we would. I think he thought I was rude with my cart and kept saying something with "Hear me???. But really I felt bad for saying "I'm sorry. No. I can't hear you". Once I said this he looked so embarassed and upset. I felt bad. It happens at times - they feel bad for yelling or being rude when I talk with them. I thought not saying about anything, but that would be rude too. Yes - sometimes people are rude and I am mad at them about this. But sometimes I feel bad because they didn't understand and later feel terrible. This is better to me than knowing about HoH/deaf and at the start being rude. I don't know - maybe this doesn't make sense. Sorry.