Umm -- Im surprised no one mentioned this. Do you have a tablet or andriod/iphone? download wifi analyzer. start it away from friends router, and walk towards the router and watch which one has signal gets stronger. THATS the wifi name you want to try to hook to.
Ubee is usually a simple cable modem.
Also what happens when you hook directly to the router via ethernet wire? did you try accessing the router and see if you can log in via default passwords? No work? ok did you try calling the VRS tech support and see if they have the password for the router THEY installed? sometimes the installer will change passwords so they can prevent access but for themselves which is wrong and not allowed. If it a router your freind installed - a simple call to VRS support to get settings you need before resetting is all you need. Its a simple thing since I read your other posts that you are learning computers.
Dont worry too much about messing up the router settings if the person has a vp installed. You just need to call the VRS tech support and explain you need access and what at the settings that needs to be changed or setting for that particular vp. This way you can hard reset the router and setup a new password that YOU know and YOUR freind can write down and keep in a safe place. Its NOT supposed to be a secret - its NOT a big deal. I do this all the time when a freind dont know something- I just reset router and setup properly for the vp. easy.
