Hi Alexis and welcome to alldeaf. I too have become hard of hearing in "middle age" ok..so a wee bit past it (unless I live to be just over a 100
![Giggle :giggle: :giggle:](/community/styles/default/xenforo/smilies/giggle.gif)
) I am basically deaf in one ear (nerve damage) and have "60%" loss in the other ear. I do wear a ha in my "good" ear but most voices sound tinny and distorted.
Adjusting to hearing loss can be tough at any age, but when you are older, and "normal" hearing is a part of your everyday work, it can be really tough. You do not mention whether you wear a ha or not, but either way, there are all sorts of assisted living devices that can help. I don't know what the norm is in Mexico, but here, we have the ADA act and if the phone, for instance, is a part of you job, you can request your employer provides you with a phone for the hearing impaired, or a TTY device, etc. If you have access to the internet at your work ,there is also IP relay, all sorts of things and there are people in this forum much more knowledgeable than I am who could help you with that. For me, I just don't answer the phone. If you want to speak to me, it has to be face to face. Most of the calls I handle are within the business, not outside.
The main thing you need at work is for people to understand your situation and for them to know that they need to approach you differently than they would hearies. Be upfront and honest. Let them know that they need to look at you and speak clearly. They don't need to shout, as that usually doesn't help in most cases. If you don't like being touched, let them know that you would not like to be tapped on the shoulder or back...if you find their tapping on the table or desk works best, let them know. The place I work has been great, for the most part. I have been there 17 years and have only lost my hearing in the last two. I have found two types of people where I work. The ones that treat me with respect, and the ones that consider me a "non-person" (thank goodness those are the minority). Most people have learned to politely get my attention either tapping my shoulder or tapping the table/desk. They look at me and speak clearly, and if I don't understand, they are happy to write it down. Most of these people realize that just because I am hoh, I still know my job, have not "gotten stupid", and that I care about what their needs are.
Most important...it is going to take time. Time for you to adjust and them also. Be patient, as many hearies feel uncomfortable around the hoh/deaf and are not always sure how to act.
If you are interested in learning more about the relay services, etc, there is a link to them on the main page of the forum