I had same problems with ordering my food at Taco Bell I did wrote down my order for me and my daughter . We ended up getting wrong food and I had to show them their mistake I asked the manager to look at the mistake ..... the cashier just shrugs in front of me and I was surprised to see that . Plus we were not getting good services there ... So we went to a different Taco Bell and we got correct food and great service.
Another thing ...sometimes I ask for a paper and a pen to write down my order she will ask me "Can y read my lips ?" I shake my head and says NO I do not want to read yur lips I signed for ( writing ) paper and pen she get annoyed with me and the line behind me get longer and longer cuz she refused to give me a paper until finally someone in the line tapped my shoulder and says YU deaf ?? I said yes ,.... she told the cashier that I am deaf ......... and I need to write down my order so she finally gave me the paper to write down my order .......
So from now on ............ I bring my own paper and a pen to write down my order to any places .
