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ADA vs ADAWhere did you get this information from? If someone states they have an allergy the allergy has to be life threatening and documented by a doctor. If someone states they have phobia, which also has to be documented, then I can be asked to enter by a different door and I should and would be happy to enter via a different door. Otherwise just anyone could use those as excuses to deny access. As to cleaning bill, I have no idea what you mean by that. I am responsible for any mess my service dog makes but my dog is well trained. But even the best of trained service dogs can have an accident and I carry with me at all times items to remedy that should it occur. Any medical excuse that anyone uses has to be documented just like mine should it end up in court, which it wouldn't if they can't prove it.
ADA vs ADA
Where did you get this information from? If someone states they have an allergy the allergy has to be life threatening and documented by a doctor. If someone states they have phobia, which also has to be documented, then I can be asked to enter by a different door and I should and would be happy to enter via a different door. Otherwise just anyone could use those as excuses to deny access. As to cleaning bill, I have no idea what you mean by that. I am responsible for any mess my service dog makes but my dog is well trained. But even the best of trained service dogs can have an accident and I carry with me at all times items to remedy that should it occur. Any medical excuse that anyone uses has to be documented just like mine should it end up in court, which it wouldn't if they can't prove it.