Reply to thread

Equal 911 Access


All 911 call centers are mandated to answer the phone with a TTY, if the operator hears no audio, after announcing 911 twice. If you want to alert the 911 operator you are a TTY user, DO NOT PRESS ANY (DTMF) BUTTONS ON THE PHONE! You may press (baduot) buttons, such as the spacebar, on your TTY. When the 911 operator hears the baduot tones, the 911 operator will answer you will a TTY, but you are not required to follow any special instructions, in order to access 911. The 911 operator must treat voice and TTY calls with the same ease of access to TTY users as voice users.


Back
Top