Hey...
Check this out... deafdrivethru.com
Culver's, a popular Midwest restaurant chain has taken a step in making their drive thru accessible to the deaf and hard of hearing. With the installation of a system called OrderAssist, customers can use the drive through without having to worry about getting good service. OrderAssist is a product that is slowly gaining acceptance in the restaurant industry as a way to serve all customers. You will get a better idea of what the system does from the news video when you visit www.deafdrivethru.com. Also, there is a list of the locations where it is installed. There are 14 Culver's locations with OrderAssist in Wisconsin, 4 in Chicago area and several locations in 4 other states. I tried several times at Culver's in Buffalo Grove, Illinois. It's really nice because one night, there was a long line at drive thru. I wouldn't use the drive thru if they don't have the OrderAssist system. When my car was at the speaker position and I used the OrderAssist, it was good to know that the employees know I'm deaf that can't talk through the speaker. Also, it was nice to receive a menu with a blank paper & pen from them at the window. If there is a location near your home, why not give it a try. It would be nice for every drive thrus to have that system. We need to use it often to let them know that we need it in other restaurants.
J22.
