Deaf man suing Wendy's over drive-through beef

[TweetyBird]

A deaf Mansfield man sued Wendy's yesterday claiming the Westboro franchise refused his written order at the drive-through for a burger and pink lemonade.

``They refused to serve him,'' said attorney Rebecca G. Pontikes, who represents Howard Kaplan. ``The manager yells at him and tells him to go back around again.''

Kaplan and a deaf friend were trying to grab a bite after softball practice when they apparently angered the Wendy's manager by holding up the line.

The manager then allegedly threatened to call the police after Kaplan passed his finger across his throat - sign language for ``You're fired.''

Wendy's lawyers were not available for comment.

In December, the Massachusetts Commission Against Discrimination threw out Kaplan's complaint for lack of probable cause, an MCAD spokeswoman said yesterday.

Kaplan, who is in his 40s, is suing the Ohio-based chain in federal court in Boston for failing to accommodate his disability.

``As demonstrated through the incident . . . deaf or mute individuals cannot use Wendy's drive-through.''

According to his attorney, Kaplan has had no difficulty ordering fast food by note at McDonald's or Burger King.

 

[Steel X]

I dont really see why there's a problem with a written piece of paper, as you can read and understand what he wants, then fuckin' serve the customer!

didn't they keep forgetting the old quote, "the customer is always right"?

 

[TweetyBird]

I dont really see why there's a problem with a written piece of paper, as you can read and understand what he wants, then fuckin' serve the customer!

didn't they keep forgetting the old quote, "the customer is always right"?

oh yea i agree with u!!!!!!!!!!!!!!! one time i drove thru wendys in huntsville, ala... at night, i gave them a note what i wanna ordered and they say cant order for me, i say i am not move my car and u need order what i wanna... then woman gulped and walked to manager and told her, then she came and casier what i wanna ordered then they spoke to me, i told them i cant hear write down!!!! they gulped and looked for pen to wrote down and gave me then i gave them $ they need learn be PATIENT with deaf! gosh!!!

 

[Banjo]

The manager then allegedly threatened to call the police after Kaplan passed his finger across his throat - sign language for ``You're fired.''

We have a different sign for "you're fired", the sign he used is basically a death threat, he must had tried to cover it up by saying it's just a sign language.

I don't pass my finger across my throat to sign "you're fired".

 

[TweetyBird]

We have a different sign for "you're fired", the sign he used is basically a death threat, he must had tried to cover it up by saying it's just a sign language.

I don't pass my finger across my throat to sign "you're fired".

oh yea true!!! i agree with u abt that!!!!

 

[illustrator]

A deaf Mansfield man sued Wendy's yesterday claiming the Westboro franchise refused his written order at the drive-through for a burger and pink lemonade.

``They refused to serve him,'' said attorney Rebecca G. Pontikes, who represents Howard Kaplan. ``The manager yells at him and tells him to go back around again.''

Kaplan and a deaf friend were trying to grab a bite after softball practice when they apparently angered the Wendy's manager by holding up the line.

Sound like it's not complete story.

The manager then allegedly threatened to call the police after Kaplan passed his finger across his throat - sign language for ``You're fired.''

That's stupid thing Kaplan have done. It's "threatened" to hearing, not as sign language. That's lame excuse.

In December, the Massachusetts Commission Against Discrimination threw out Kaplan's complaint for lack of probable cause, an MCAD spokeswoman said yesterday.

Kaplan, who is in his 40s, is suing the Ohio-based chain in federal court in Boston for failing to accommodate his disability.

Obviously, Kaplan want money.

``As demonstrated through the incident . . . deaf or mute individuals cannot use Wendy's drive-through.''

I can go in, no problem for me. I guess Texas' famous motto is "Friendly".

According to his attorney, Kaplan has had no difficulty ordering fast food by note at McDonald's or Burger King.

Will Kaplan get an witness at McDonald or Burger King that they can point out at the court? :•D