She might have seen it elsewhere on the web? Maybe?
Morgan- For me I'm happy to see when somebody uses signs (though the more 'fluent' the better). It shows that they're interested in providing the best possible customer service. If you've already served a few deaf who do sign- chances are word of mouth will also help. Usually I get by with voice and some sign to order but these days I love the little kiosks and other ways to order lol.
Many many years ago a relative of mine who is a pharmacist was working one night, a deaf person came in- I'm not sure if they initiated signing or what but when the pharmacist started to sign (she only knew very very basic as we lived in different states and I think I had just graduated..), the deaf person was very happy to see that and started signing a mile a minute lol- had to tell them to slow down. That's how I knew about the Deaf Social when I visited her.
It's an individual opinion- don't go by some post on the 'net- go by what you see/hear/experience where you work.
