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We have a new Speech Capturing tool that in initial testing is providing 90% plus accuracy on initial use. That is miles ahead of the commercially available voice engines that are being used on smartphones and tablets, which are lucky to get 60 - 70% with training. Once completed, this feature...

This is true, But these hospital third parties are all under PHI Agreement, meaning that they have agreed not to disclose or share you information under penalty of law. When a deaf person picks up the phone and dials 711, that call could go to Hamilton, Sprint or one of the other few remaining...

Yes, 90% reliability equates to 90% accuracy.

Reba - I believe that we have had enough advances in technology that this ind set is no longer reasonable or viable. NexTalk has the ability to allow you to place direct calls without the need of third party relay operators. I feel that this approach from the FCC (unintentional as it may be)...

I am interested in your thoughts on using Relay Services such as TRS and VRS versus placing a direct call. NexTalk is close to launching a new speech capturing tool that will be part of our ACCESS platform. Receiving calls ACCESS subscribers will be able to give family and friends a local...

Today I came across a public notice from the FCC. I found it while doing research on whether or not using 711 Relay service is HIPAA complaint. As you know, HIPAA laws state that third parties shall not have access to your private healthcare information without your consent. While doing this...

I have worked with Mark Bella at Purple and found he and his Company to be very reputable and good to work with. Additionally, NexTalk has been working with CSD (the parent company for Z) for many years. I am hopeful that this consolidation will be good for the deaf community. Time will tell...

Beowulf. The hospital is required to provide a solution. It is up to them to determine what that solution is. So a deaf person can ask for an on-site interpreter if that is what they want, but there is no guarantee that the hospital will honor that request. The hospital is the one who fits...

Thanks everyone for your feedback. Radioman, I understand that on-site is the preferred methodology for you and many others in the deaf community, but the trend seems to be moving away from on-site and towards VRI. Not saying this is right, just stating what I am seeing. In a way, on-site...

NexTalk is working on the next generation VRI system and I was hoping you would give me some feedback on your experience with the VRI systems that you have used. VRI (Video Remote Interpreting) is quickly growing as an alternative to on-site interpreting, especially in heathcare. While I know...

Radioman, The question she ask me was, and i quote..."what kind of connection is required?". I answered her question. I know they have Sorenson VRS in their home, that is part of her challenge, working with an FCC funded VRS provider and the restrictions that they place on their platform...

You would need a broadband connection Standard internet connection.

Happinesscounts, One of the new features slated for NexTalk's ACCESS platform will resolve this for you. I have seen many people on this forum complain about the challenges of hearing people using Relay to send and receive calls. A common complaint is that the hearing person hangs up because...

MelindaK, If you can find a way to get your dad to use a computer or laptop, NexTalk will donate copies of our ACCESS software to you and your wife's sisters so that you can communicate with him. ACCESS is a communication platform that NexTalk developed specifically for the deaf...

Update.....the price has been reduced further to .95 cents a month. This covers our cost for the local phone number we provide you. It's as close to free as we can get. :-)

Did you know that hundreds of companies have spend thousands of dollars installing the NexTalk SimpliciTTY TTY Call management software so that they can better communicate with the Deaf? Some of these companies include: Amerihealth Caritas BlueCross / BlueShield 4 of the top ten banks in the...

Jane, The proposal from the FCC on RTT is, at least at this time, nothing more than a proposal. It would not be the first time that the FCC proposed something that never come to fruition. I am not sure if the requirements for RTT would include backwards/cross compatibility to TTY. It would...

Jane, sorry if I frustrated you. If you are using a landline connected to a TTY device or caption phone, that TTY device or caption phone will now use the RTT format for sending and receiving text instead of the current Baudot/TTY. If the industry does change to RTT, it will be a format change...

DeafNerdMommy - RTT isn't a product as much as it is a methodology. The current methodology for text conversations is Baudot/TTY. it is used for TTY calls, VCO calls, Caption phones, Text Relay calls, IP relay calls, etc. The proposed RTT methodology would replace Baudot/TTY. so it would be...