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well, i visited today and they're doing a new mould :) This time they used the sponge!

Thank you guys! It's not just me then! I'll pop in tomorrow afternoon. They told me just on phone now that they only take impressions on wed & thu afternoons (talk about backwards... this trust in Wales is rubbish compared to my old one in England!)

Hey guys, first post here! Today i received a new mould as the old one caused the aid to whistle too much. The old one is about 6 months old & i got it from the same NHS trust as the new one. On first look, the part that goes in to the ear canal is about twice as long than the old one...